Norwich Boiler Repair & Servicing

Gas Safe registered engineers, 24/7 emergency response, fixed-price quotes, no call-out fees. Boiler repairs, services, and new installations across Norwich and Norfolk.

📞 Call 01603 361118 Get a free quote
Gas Safe registered 24/7 emergency response No call-out fees Fixed-price quotes

Our boiler & heating services

24/7

Emergency Boiler Repair

No heating or hot water? Pressure drop, leak, ignition fault? We aim to be with you in Norwich within 60 minutes during normal hours, and respond fast at nights and weekends too.

Annual Boiler Service

The yearly service every boiler manufacturer requires to keep your warranty valid and your system running efficiently. Fixed price, no surprises.

New Boiler Installation

Worcester Bosch accredited installers. Free survey, transparent fixed-price quote, full installation, registration, and 8-12 year manufacturer warranty.

Central Heating

System repairs, power flushes, radiator upgrades, thermostat installations, full central heating installations and replacements across Norwich.

Landlord Gas Safety (CP12)

Legally-required annual gas safety inspection and certificate for landlords. We provide your CP12 same-day, with appointment slots that work around your tenants.

Boiler Cover Plans

Annual maintenance contracts that cover priority response, parts, and labour — typically half the cost of British Gas HomeCare, with a local engineer who actually knows your system.

When your boiler breaks, every minute matters

A broken boiler in a Norfolk winter isn't an inconvenience — it's a real problem. Cold homes, no hot water, kids needing baths, condensation building up. We treat boiler emergencies the way they deserve to be treated.

60min
Target response time
24/7
Including weekends
£0
Call-out charge
10+
Years experience
📞 Call for emergency repair

Indicative pricing

Annual boiler serviceStandard service, includes safety check
from £80
Landlord gas safety certificate (CP12)Includes annual service if on the same visit
from £100
Diagnostic call-outFree with completed repair on the same visit
from £85
Common boiler repairPressure / ignition / pump faults
£100 – £300
PCB or heat exchanger replacementMajor part replacements
£250 – £600
New combi boiler installationWorcester Bosch, like-for-like swap, includes filter
from £1,900
System power flushFor sludged or cold radiators
from £450

All prices are fixed-quoted before we start. Final cost depends on diagnosis. No hidden fees.

Repair or replace? Honest guidance

Repair if…

  • Your boiler is under 10 years old
  • The fault is a one-off (first time it's gone wrong)
  • Parts are easily available — most Worcester, Vaillant, Baxi, Ideal models
  • Quoted repair is less than £400
  • You've had no other faults this winter

Replace if…

  • Your boiler is 15+ years old (modern A-rated boilers cut gas bills 20-30%)
  • You've had 2+ call-outs in the same heating season
  • Quoted repair is over £600 and warranty has expired
  • Boiler is no longer supported by manufacturer for parts
  • You're planning to extend the property anyway

Boiler brands we work with

Worcester Bosch · Vaillant · Baxi · Ideal · Glow-worm · Viessmann · Alpha · Potterton · Main · Ariston · Vokèra · Ferroli · Saunier Duval

We are Worcester Bosch accredited installers — new boiler installations come with the full manufacturer warranty (8-12 years depending on model).

Why Norwich homeowners choose us

Areas we cover

All Norwich postcodes (NR1-NR15) and surrounding areas, including:

Norwich City Centre · Eaton · Cringleford · Thorpe St Andrew · Sprowston · Drayton · Hellesdon · Costessey · Catton · Mile Cross · Lakenham · Bowthorpe · Heartsease · Mousehold · New Costessey · Trowse · Hethersett · Wymondham · Long Stratton

Outside central Norwich? Call to check coverage — we serve much of Norfolk for installations and planned work.

Frequently asked questions

How much does a boiler repair cost in Norwich?
Most domestic boiler repairs in Norwich cost between £100 and £400 depending on the fault. Common faults like ignition failure or pressure-loss issues are usually under £200. Major part replacements (PCB, heat exchanger) can reach £600. We provide a fixed-price quote before any work begins — no surprise fees.
How quickly can you respond to an emergency boiler breakdown?
We aim to reach Norwich emergency call-outs within 60 minutes during normal hours, often sooner. For overnight or weekend emergencies we will do our best to attend within a few hours. Call us and we'll give you a realistic ETA based on engineer availability.
Do you charge a call-out fee?
No. We do not charge a call-out fee. You only pay for the diagnostic and the agreed repair work — quoted upfront before we start. If you choose not to proceed with the repair after the diagnosis, you only pay the diagnostic fee (£85).
Are you Gas Safe registered?
Yes. All our engineers are Gas Safe registered. Every engineer carries their photo ID and you can verify any engineer's registration on the Gas Safe Register website (gassaferegister.co.uk) before work begins. We will never send an unregistered engineer to a gas job.
Should I repair or replace an old boiler?
A boiler under 10 years old with a one-off fault is usually worth repairing. Boilers over 15 years old, or any boiler facing repeat call-outs in the same season, are usually more economical to replace — modern A-rated boilers can cut annual gas bills by 20-30% versus a 15-year-old G-rated model. We'll give you honest advice on the trade-off, not just push you toward the most expensive option.
Which boiler brands do you work with?
We service and repair all major brands including Worcester Bosch, Vaillant, Baxi, Ideal, Glow-worm, Viessmann, Alpha, Potterton, Main, Ariston, Vokèra, Ferroli, and Saunier Duval. For new installations we are Worcester Bosch accredited installers, offering manufacturer-backed 8-12 year warranties depending on model.
Can I get a government grant towards a new boiler?
The Boiler Upgrade Scheme (BUS) offers £7,500 towards replacing a gas or oil boiler with an air source heat pump in England (£5,000 for biomass boilers). There is no equivalent grant for replacing a gas boiler with another gas boiler. If you're interested in the BUS or want a comparison quote between a new gas boiler and a heat pump, ask us — we can advise honestly on the right choice for your property.
How often should I service my boiler?
An annual boiler service is recommended by every UK boiler manufacturer and is a condition of most warranties (Worcester Bosch, Vaillant, Ideal all require it). Skipping the annual service may void your warranty. Landlords are legally required to have an annual gas safety inspection (CP12) for every property they let.
Do you offer boiler cover plans?
Yes. Our local boiler cover plans typically cost about half what British Gas HomeCare charges, and include the annual service, priority emergency response, and parts and labour for breakdowns. Unlike national providers, you get the same local engineer each time — someone who knows your boiler and your home.
Can I pay in instalments for a new boiler?
Yes. New boiler installations can be paid in instalments through interest-free finance (subject to credit check) or on a standard 12-24 month payment plan. We can quote both upfront cash price and monthly finance options so you can compare.

Get a free boiler quote

Tell us a bit about your boiler problem and we'll be in touch fast — usually within the hour for emergencies. No obligation.